<p class="no-margin">Check your spam. Click on Resend if no OTP was received</p>

What should I do if I do not receive Email OTP during registration?

FAQs related to getting started with paaq

Getting Started

Helps user with questions related to profile setup

PROFILE SETUP

<p class="no-margin">The answers can be in video or text format.</p>

What formats can the answers to follow-up questions be in?

<p class="no-margin">Yes, an expert can choose not to allow individuals to ask follow-up questions.</p>
<p class="no-margin"></p>

Can I choose not to allow individuals to ask follow-up questions?

<p class="no-margin">While accepting a booking, an expert can set if they want to accept follow up questions, the number of follow up questions and the response time</p>

How do follow-up questions work?

<p class="no-margin">You can interact and communicate with experts by booking a one-on-one session with them. Depending on the expert’s settings, you may also be able to ask follow-up questions via text or video after the session.</p>

How can I interact and communicate with experts?

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<p class="no-margin">When it is time for a session, there is a grace period during which either the individual or the expert can join.</p>
<p class="no-margin"></p>
<p class="no-margin">If the individual does not start the session within the grace period, and the expert remains available until the end of the grace period, the expert is entitled to 50% of the payment for the session, while the remaining 50% is refunded to the individual. This applies even if the expert joins just 2 minutes before the grace period ends.</p>
<p class="no-margin"></p>
<p class="no-margin">If the expert stays in the waiting room for the entire session duration and the individual fails to initiate the session, the expert is entitled to 100% of the payment made by the individual.</p>
<p class="no-margin"></p>
<p class="no-margin">However, if the expert misses the session entirely (i.e., they do not join within the grace period), the individual will receive a full refund. This applies only if the individual starts the session and remains until the grace period ends.</p>
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How does PAAQ's refund policy work?

<p class="no-margin">Users can search for experts using filters or PAAQ AI, view detailed profiles, and book one-on-one sessions by selecting a suitable time slot and making payment. Experts then confirm the booking if available.</p>

How do I book a 1-on-1 video call with an expert?

This contains FAQs about how the app works.

HOW IT WORKS

<p class="no-margin">After a 1-on-1 session, users can leave a rating and review based on their experience.</p>

How does the review and rating system work?

<p class="no-margin">If the expert rejects your booking, you will be notified, and any payment made will be refunded.</p>

What happens if the expert I booked rejects the booking?

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<p class="no-margin">Experts are vetted based on their credentials, industry experience, and online presence, including published online articles.</p>
<p class="no-margin"></p>
<p class="no-margin">Additionally, users can rate and review experts after each session, helping to maintain high-quality interactions.</p>
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How does PAAQ ensure the quality and accuracy of information provided by experts?

<p class="no-margin">You can find experts across various fields and topics. Additionally, you can use PAAQ AI to discover experts in your desired field or topic.</p>

What kind of topics and areas of expertise can I find experts in on PAAQ?

<p class="no-margin">Experts on PAAQ are verified based on their introduction, following on other platforms, or published online articles.</p>

How can I be sure the experts on PAAQ are truly knowledgeable and credible in their fields?

General

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<p class="no-margin">Tier 1 unverified- $1-$100</p>
<p class="no-margin">Tier 1- $1-$1000</p>
<p class="no-margin">Tier 2- $1-$5000</p>
<p class="no-margin">Tier 3- $1-$10000</p>
<p class="no-margin">Tier 4- $1-$50000</p>
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What are the pricing limits for each tier?

<p class="no-margin">The user is automatically moved to the next tier.</p>

What happens if my application is approved?

<p class="no-margin">1-20 working days.</p>

How long does the tier upgrade process take?

<p class="no-margin">Yes, users can reapply after 20 working days</p>

Can I reapply if my application is rejected?

<p class="no-margin">If the application is approved, the user will be automatically moved to the next tier and notified. If the application is rejected, the user will be notified accordingly.</p>

How will I know if my application is approved or rejected?

<p class="no-margin">The application is reviewed within 1-20 working days and is either approved or rejected.</p>

What happens when I apply for a tier upgrade?

UPGRADE TIER

<p class="no-margin">PAAQ charges a platform fee of 20% when you withdraw your funds.</p>

Does PAAQ take a fee? If so, how much?

<p class="no-margin">Go to “Wallets” and click on “Add Funds</p>

How do I load money?

<p class="no-margin">A user makes payment at the time of booking a session. The payment is held until the session is completed, canceled, or if one of the parties fails to show up.</p>

How are payments handled for video calls?

Wallet

<p class="no-margin">Yes, PAAQ's AI stands out from others due to the inclusion of an algorithm that analyses your conversation with our AI. Using this analysis, PAAQ generates a list of users with relevant industry experience who are available for booking on PAAQ.</p>
<p class="no-margin"></p>
<p class="no-margin">For instance, if you ask our AI a question about construction, PAAQ will present a list of users with real-life construction experience to help you.</p>

Does PAAQ have AI and how is it different from other AIs?

<p class="no-margin">Yes, booking a 1-on-1 call with an expert requires payment. The pricing is set by each expert and may vary.</p>

Do I have to pay to use PAAQ App?

<p class="no-margin">PAAQ is a platform that connects users with experts across various fields, allowing the user to have a live interaction and receive personalized advice from the expert. PAAQ aims to create a knowledge-sharing community, that benefits users and experts. With PAAQ you can earn money from answering questions. Elevate your skills by becoming a PAAQ expert.<br><br>​</p>

Download PAAQ App